In person

MOU status: DoD MOU current through April 24, 2027.

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Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.

HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.

At a glance

Programs: 1
Locations: 1
States served: 1

Delivery: In person (1)
Program length: 12 to 20 weeks (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Service Representative

Detailed listing

Delivery: In person source value: In-Person
Length: About 13 to 17 weeks source value: 91 - 120 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Installation, Maintenance, and Repair
Defense Industrial Base: Yes

Summary

As WithMe’s Service Representative, you will be responsible for implementing our printing and coffee solutions and ensuring our users and clients have a positive experience with every service interaction. This role reports to the Field Service Supervisor and is eligible to work fully remote within a designated region.

What the work involves

The Day-to-Day Responsibilities Jr Service Representative (Level I): Provide courteous, helpful service to our clients. Install, program, calibrate, and maintain bean-to-cup coffee equipment with assistance from FSS, Manufacturer, or other senior Service Operations team members Work with coffee equipment manufacturers via phone and/or video calls to repair machines, bothin the warehouse and onsite at clients’ locations. Keep proper inventory of all associated parts and tools. Visit our customers and clients in your designated region to check on their operational status,deliver products, provide weekly and/or monthly preventative maintenance, and change waterfilters. As available, support our fleet of wireless printer stations to ensure they are running smoothly and Implement our solution for new customers. Collaborate with other members of Operations and Client Experience teams. To Be Successful The Service Representative will be a detail-oriented and self-motivated team that takes pride in timely, high-quality service delivery, and as such, qualified candidates will possess: All Levels: Strong communication skills, both written and verbal. Passion for coffee is helpful, but a passion for troubleshooting, diagnosing, and resolving arewhat is necessary to bring satisfaction from this type of work.A customer-obsessed mindset with a sense of urgency. Basic knowledge of plumbing and water line installation practices or willing to learn Ability to work in a physically active environment (ability to lift up to 65-90 lbs, crouch, reach, etc.).Must have and maintain a valid driver's license and the ability to drive a company vehicle. High standards for excellence as well as strict adherence to policies, procedures, and schedules. Ability to work remote/or specific area if on-site. Ability to meet the minimum physical requirements: Ability to push, pull, and lift objects up to 65 lbs. From ground to table with the help of a hand dolly. Ability to push, pull, and lift objects up to 90 lbs. From ground to table with the help of another person. Must be able to stand, sit, squat, crouch, and reach on a regular basis.A minimum of one (1) year of experience in a customer-facing or field service role. Interest in coffee and/or printing technology is a plus. Willingness to learn new systems, equipment, and processes.

Locations

Austin, TX

Where this provider operates

TexasAustin

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to WithMe, Inc.. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.