In person

MOU status: DoD MOU current through January 6, 2030.

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Detailed listing: The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
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At a glance

Programs: 2
Locations: 2
States served: 1

Delivery: In person (2)
Program length: Not stated (2)
Program type: Internship (1), Internship Program (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

National Cemetery Scheduling Office - Internship

Detailed listing

Delivery: In person source value: In-Person
Length: Duration not stated The DoD listing does not state a length for this program. Ask the organization directly.
Type: Internship
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All

Summary

The National Cemetery Scheduling Office (NCSO) is the central call center for verifying military service and scheduling of burials in 157 national cemeteries across the country. Central in that effort are the GS-09 Program Specialist (Scheduling Agent) positions. The internship training consists of three weeks of classroom instruction followed by a probationary hands on period. This training can be tailored from 30-179 days as needed.

Eligibility

No prerequisite eligibility requirements

What the work involves

The National Cemetery Scheduling Office (NCSO) is a national call center responsible for delivering exceptional customer service to support Veterans and their eligible dependents for scheduling burial and memorial services in a VA National Cemetery. The NCSO is staffed five days a week. Hours of operation are Monday through Friday, 7:00 am to 6:45 pm Central Time. While participating in the internship program, the tour of duty will be Monday through Friday 8:00 am to 4:30 pm unless other schedule arrangements are needed. The Program Specialist will serve as the initial point of contact for the Veteran and his/her representative for scheduling a burial. The incumbent is responsible for the review of military and other legal documents for determining qualifying military service at the time of the call based on the documents provided by the caller or documents obtained from NCA or VA systems. Once military service is verified, the agent/intern will schedule the interment(s) at the preferred national cemetery. The agent/intern will also perform various analytical activities related to the interment of qualified Veterans, their spouses, and dependent children. This position performs extensive public contact by telephone requiring advanced listening skills and a high level of empathy for the Veteran or their family members during their time of grieving or emotional crisis. While these positions are not remote, after the probationary period, telework may be authorized.

Locations

St. Louis, MO

National Cemetery Scheduling Office - Internship Program

Detailed listing

Delivery: In person source value: In-Person
Length: Duration not stated The DoD listing does not state a length for this program. Ask the organization directly.
Type: Internship Program
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All
Career field: Office and Administrative Support

Eligibility

No prerequisite eligibility requirements

What the work involves

Locations

St. Louis, MO

Where this provider operates

MissouriSt. Louis

Keep looking

Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to U.S. Department of Veterans Affairs (VA) - National Cemetery Administration (NCA) – Scheduling Office. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.