In person

MOU status: DoD MOU current through February 19, 2028.

What these labels mean

MOU active: An MOU is the agreement between an employer and the SkillBridge program. When it expires, the employer has to renew it before it can take new service members.
MOU expires soon: The agreement ends within 90 days. That is not a reason to rule a program out. It is a reason to ask the employer where the renewal stands.
MOU expired: The date on the government listing has passed. We still show the program, because hiding it would shrink this directory in a way we could not explain. Confirm status with the employer before you apply.
MOU date not stated: The government listing carries no expiration date for this organization.
Detailed listing: The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
Partial listing: Some of those fields are filled in and some are blank.
Sparse listing: Very little of the record is filled in. That is common, and it is not a judgment about the program or the employer. It does mean you will have to ask them more questions directly.

Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.

HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.

At a glance

Programs: 1
Locations: 1
States served: 1

Delivery: In person (1)
Program length: 8 to 12 weeks (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

Reviews

No verified reviews yet -- done a SkillBridge here? Tell the next troop what it was like.

Reviews open soon

Programs

A

Detailed listing

Delivery: In person source value: In-Person
Length: About 9 to 13 weeks source value: 61 - 90 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Computer and Mathematical

Summary

SG Computers offers a 90-day SkillBridge Service Desk Level 1 internship & training program designed to prepare military participants for civilian IT careers by equipping them with the skills to operate in a Managed Service Provider (MSP) environment and deliver professional customer support.

What the work involves

This is a structured 90-day training phases: The program follows a crawl-walk-run model with phases covering MSP foundations, IT fundamentals, Level 1 service desk skills, SG toolstack operations, and culminating in independent service desk work and validation. Each phase includes objectives, hands-on activities, and exit criteria to measure progress. • Core role and expectations: Level 1 Service Desk Engineers serve as first contact for customers, resolving common issues, documenting interactions, escalating appropriately, and maintaining ticket ownership without guessing or abandoning tasks. Professionalism, punctuality, clear communication, and adherence to process are emphasized. • Technical and operational skills development: Trainees learn IT basics including hardware, operating systems, networking, identity and access management, as well as SG Computers’ specific tools such as PSA ticketing, knowledge bases, and RMM diagnostics. They gain experience handling common Level 1 issues like password resets, email problems, and VPN connectivity.

Locations

SG Computers, Waltham, MA

Where this provider operates

MassachusettsWaltham, SG Computers

Keep looking

Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to SG Computers Inc. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.