In person

MOU status: DoD MOU current through June 17, 2027.

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At a glance

Programs: 1
Locations: 1
States served: 1

Delivery: In person (1)
Program length: 12 to 20 weeks (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Masters Auto Group LLC

Detailed listing

Delivery: In person source value: In-Person
Length: About 13 to 17 weeks source value: 91 - 120 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Business and Financial Operations, Management, Sales and Related

Summary

Automotive Service Center/Lot Manager Skill Bridge Program: The program is scheduled for 17 weeks of on-the -job training, formal education, and state certification. The training is broken into 9 distinct training modules. After each module, knowledge and performance will be evaluated and comprehensive feedback will be provided to the intern. Utilizing this plan will allow Masters Auto Group to prepare candidates for the duties and responsibilities for the position of Service Center and Lot Manager. General Manager – Auto Sales & Service Leads day-to-day operations of an independent auto dealership and service center. Oversees sales and service teams, manages inventory, ensures exceptional customer experience, and drives financial performance. Requires strong leadership, automotive knowledge, and business acumen.

Eligibility

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What the work involves

Job Title: General Manager – Independent Auto Sales & Service Center Location: 4185 Thomas Sumter Highway Dalzell, SC 29040Employment Type: Full-Time Reports To: Owner/Executive Director Overview: The General Manager oversees all daily operations of the independent auto sales lot and service department, ensuring a seamless and profitable experience for both customers and staff. This role requires strong leadership, exceptional communication, and a solid understanding of automotive retail and repair operations. Key Responsibilities Sales Lot Operations- Supervise all vehicle sales activities including inventory acquisition, pricing strategy, merchandising, and customer service.- Maintain optimal vehicle inventory levels by coordinating with wholesalers, auctions, and trade-ins.- Analyze sales trends to adjust marketing tactics and meet revenue goals.- Train and coach the sales team on negotiation strategies, customer handling, and compliance practices.- Ensure vehicle presentation (lot arrangement, cleanliness, signage) reflects brand quality. Service Center Management- Oversee day-to-day service operations, including work orders, technician performance, parts procurement, and customer satisfaction.- Maintain an accurate schedule and ensure timely vehicle turnarounds.- Monitor service upselling and warranty compliance.- Ensure all diagnostic and repair work meets safety and industry standards. Staff Leadership & HR- Recruit, onboard, train, and supervise team members across sales and service departments.- Foster a positive, inclusive workplace culture rooted in accountability, growth, and performance.- Conduct regular team meetings, performance evaluations, and professional development plans.- Manage staff schedules, resolve conflicts, and enforce workplace policies. Financial Oversight- Develop and track departmental budgets, cost controls, and profit goals.- Review P&L statements and recommend operational changes to improve profitability.- Approve vendor invoices, monitor receivables, and coordinate with accounting personnel. Customer Experience- Set the tone for high-quality customer service across all touchpoints.- Resolve customer complaints promptly and professionally.- Implement feedback mechanisms (surveys, follow-up calls) to ensure continual improvement.- Promote customer retention programs such as loyalty incentives or service plans. Compliance & Safety- Maintain up-to-date knowledge of federal, state, and local regulations affecting auto sales and repairs.- Ensure compliance with safety protocols, environmental regulations, and licensing requirements.- Keep all operational certifications current (dealer license, repair shop permit, etc.)

Locations

Shaw Air Force Base, Dalzell, SC

Where this provider operates

South CarolinaDalzell, Shaw Air Force Base

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Masters Auto Group LLC. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.