In person

MOU status: DoD MOU current through April 23, 2027.

What these labels mean

MOU active: An MOU is the agreement between an employer and the SkillBridge program. When it expires, the employer has to renew it before it can take new service members.
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MOU expired: The date on the government listing has passed. We still show the program, because hiding it would shrink this directory in a way we could not explain. Confirm status with the employer before you apply.
MOU date not stated: The government listing carries no expiration date for this organization.
Detailed listing: The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
Partial listing: Some of those fields are filled in and some are blank.
Sparse listing: Very little of the record is filled in. That is common, and it is not a judgment about the program or the employer. It does mean you will have to ask them more questions directly.

Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.

HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.

At a glance

Programs: 5
Locations: 9
States served: 4

Delivery: In person (5)
Program length: 20 weeks or more (5)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Business Development

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All
Career field: Sales and Related

Summary

The objective of our program is to ensure the participants are able to Provide front-line support for a range of technical issues, Troubleshoot and support Apple hardware, software, and peripherals, Deliver friendly, customer-focused IT support while maintaining SLAs, Set up new hire equipment, including laptops, monitors, and accessories, Assist in user account management across various internal and external systems, Assist with hardware and software setup, configuration, and maintenance, Contribute to the development of clear documentation and technical guides, Ensure compliance with IT operating procedures, Handle equipment logistics, boxing, shipping and inventory tracking, Install and configure new IT equipment as needed, Support the existing IT infrastructure and assist with improvements, Perform other duties as assigned to meet team and organizational needs, and Participate in on-call rotations to provide support as needed, including after-hours and weekends.

What the work involves

The IT Support Analyst supports ID.me’s internal workforce by providing dependable Tier 1 and Tier 2 technical support across the organization. This role focuses on troubleshooting end-user technology issues, setting up and maintaining employee equipment, supporting audiovisual needs, and assisting with essential IT operations. The IT Support Analyst plays an important role in keeping teams productive by delivering clear, timely support and applying structured problem-solving skills in a fast-paced environment.

Locations

Tampa, FL
McLean, VA

IT Support Analyst

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All
Career field: Computer and Mathematical
Defense Industrial Base: Yes

What the work involves

Locations

Mountain View, CA
Tampa, FL
New York, NY

Member Support Representative

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All
Career field: Computer and Mathematical, Office and Administrative Support
Defense Industrial Base: Yes

Summary

The objective of our program is to ensure that participants are trained and equipped with the required skills to conduct inbound video verification calls with members, ensuring a friendly and professional experience, verify member identities across multiple communities by requesting and validating required documentation, address member inquiries and concerns related to the verification process, assist with account recovery to track, manage and resolve members’ issues, ensuring a secure and efficient resolution, embrace and implement the tactics and techniques provided by leadership during coaching/ training sessions in order to achieve desired goals, adhere to the companies Quality Assurance program and the associated policies, collaborate with team leads and management to enhance the verification process, and stay updated on company policies, procedures, and industry regulations

What the work involves

ID.me is the leading secure digital identity network, enabling individuals to prove and share their identity online. As a Member Support Representative, you will play a crucial role in ensuring the security and accuracy of our virtual member verification process. You will engage with members via video calls, guiding them through the verification process while delivering outstanding customer service.

Locations

Tampa, FL
McLean, VA

Security Guard

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All
Career field: Computer and Mathematical, Protective Service

Summary

The objective of our program is to ensure that participants are trained and equipped with the required skills to perform as a Security Guard for ID.me.

Eligibility

If selected, the candidate must pass a PAT (Physical Agility Test) that tests the candidate's fitness and strength.

What the work involves

ID.me is searching for qualified unarmed security guards to protect and secure restricted areas. This role is critical to maintaining the integrity of the facilities and ensuring a safe environment for staff and visitors. We are looking for vigilant, trustworthy, and customer-focused individuals who can manage access control, uphold company policies, and respond efficiently to emergency situations.

Locations

McLean, VA

Senior Fraud Investigations Analyst

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: All
Career field: Computer and Mathematical
Defense Industrial Base: Yes

Summary

The objective of our program is to ensure that participants are trained and equipped with the required skills to Lead investigations into complex fraud schemes, with a focus on account takeover (ATO), synthetic identity fraud, fraudulent documents, Generative AI risks, and large-scale fraud rings, utilize SQL to query, analyze, and extract insights from large datasets to detect fraudulent patterns and trends, identify systemic fraud risks and work with Engineering and Product teams to enhance fraud prevention mechanisms, act as a subject matter expert (SME) on fraud tactics, techniques, and procedures (TTPs), including credential stuffing, social engineering, and compromised documentation fraud, communicate key trends and investigations to ID.me customers to help them identify and mitigate threat vectors, monitor fraudulent transaction activity and behavioral anomalies, identifying emerging fraud trends and recommending mitigation strategies, collaborate with Threat Intelligence, Data Science, and Security teams to enhance ID.me’s fraud defense capabilities, lead fraud escalations, providing actionable recommendations for risk mitigation, and present findings and trends to senior leadership and stakeholders in a clear, data-driven manner.

Eligibility

None

What the work involves

The Senior Fraud Investigations Analyst is crucial in proactively identifying and mitigating fraud threats across ID.me’s member network. This position focuses on high-complexity fraud cases, including account takeover (ATO), stolen identities, and synthetic identities. This role requires competency in SQL for data-driven fraud detection and analysis. The Senior Fraud Investigations Analyst will work cross-functionally with Product, Engineering, Legal, and Security teams to drive fraud-prevention initiatives, enhance fraud detection systems, and influence fraud mitigation strategies.

Locations

McLean, VA

Where this provider operates

CaliforniaMountain View
FloridaTampa
New YorkNew York
VirginiaMcLean

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to ID.me, Inc.. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.