In person

MOU status: DoD MOU current through December 17, 2027.

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At a glance

Programs: 3
Locations: 3
States served: 1

Delivery: In person (3)
Program length: 20 weeks or more (3)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Business Operations & Administration Specialist

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Business and Financial Operations, Computer and Mathematical, Installation, Maintenance, and Repair, Office and Administrative Support
Defense Industrial Base: Yes

Summary

Designed to train personnel to manage the operational heartbeat of a home services company. All candidates will begin at Tier I to learn our proprietary civilian business software and intake procedures. Advancement is performance-based, allowing trainees to progress into complex logistics and oversight roles once foundational systems are mastered.

What the work involves

Tier I: Operations Coordinator (Systems & Intake Focus)Target Profile: All incoming candidates. Training Focus: CRM mastery (Jobber), customer intake, and basic dispatching. Responsibilities:-Manage inbound customer communications and log data accurately into the CRM.-Shadow the Operations Manager to understand the daily dispatch board and software ecosystem.-Process initial work requests and schedule preliminary site visits.-Maintain organized digital records for active and archived jobs. Tier II: Operations Manager (Routing & Logistics Focus)Target Profile: Candidates demonstrating mastery of Tier I protocols. Training Focus: Schedule optimization, technician support, and vendor management. Responsibilities:-Actively manage and adjust real-time field operations and daily technician routing via the dispatch dashboard.-Coordinate directly with field techs to order and stage specific materials.-Draft invoices, follow up on outstanding estimates, and manage accounts receivable basics.-Serve as the primary liaison between the customer and the field technician during active projects. Tier III: Director of Operations (Optimization & Oversight Focus)Target Profile: Candidates demonstrating mastery of Tier II competencies. Training Focus: Process improvement, complex conflict resolution, and operational scalability. Responsibilities:-Analyze dispatch routes and CRM data to identify operational bottlenecks and improve efficiency.-Handle complex customer service escalations and warranty claims.-Develop and implement new standard operating procedures (SOPs) for the administrative team.-Assist in the onboarding and systems-training of new administrative hires or junior interns.

Locations

Winfield, IL

Executive Leadership & Entrepreneurship Fellow

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Business and Financial Operations, Computer and Mathematical, Installation, Maintenance, and Repair, Management, Sales and Related

Summary

A highly specialized track designed for personnel with an explicit goal of starting or acquiring a small business. All candidates will begin at Tier I to establish a baseline understanding of our specific entity structures and financial reporting before advancing to strategic functions. Advancement velocity is determined by the trainee's comprehension of applied business analytics.

What the work involves

Tier I: Business Analyst (Financial Literacy & Structure Focus)Target Profile: All incoming candidates. Training Focus: Entity structuring, P&L management, and capitalization. Responsibilities:-Review and analyze corporate entity structures (e.g., LLC vs. S-Corp).-Shadow the Owner in reviewing QuickBooks Online (QBO) to understand P&L statements, balance sheets, and cash flow.-Learn the mechanics of commercial capitalization, including SBA loan management and debt servicing.-Track basic Key Performance Indicators (KPIs) utilizing our operational tech stack. Tier II: Strategy & Growth Associate (Market Expansion Focus)Target Profile: Candidates demonstrating mastery of Tier I protocols. Training Focus: Market analysis, vendor negotiations, and asset acquisition diligence. Responsibilities:-Conduct due diligence on potential asset purchases utilizing data analytics (e.g., analyzing target companies' client lists).-Assist in negotiating terms with enterprise-level vendors and commercial insurance providers.-Draft internal growth initiatives and AI-assisted marketing strategies for existing operational units.-Evaluate local market trends to identify new service offerings or market expansions. Tier III: Executive Co-Pilot (Leadership & Execution Focus)Target Profile: Candidates demonstrating mastery of Tier II competencies. Training Focus: Total business management, executive decision-making, and entrepreneurial resilience. Responsibilities:-Operate directly alongside the CEO as a sounding board for high-level strategic pivots.-Take the lead on a specific, 30-day corporate initiative (e.g., launching a new marketing channel).-Experience the day-to-day realities of total business ownership, balancing field-level emergencies with high-level financial planning.-Finalize a comprehensive business plan for the trainee’s own future venture, peer-reviewed by the CEO.

Locations

Winfield, IL

Field Operations & Trades Technician

Detailed listing

Delivery: In person source value: In-Person
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Building and Grounds Cleaning and Maintenance, Installation, Maintenance, and Repair
Defense Industrial Base: Yes

Summary

Designed for transitioning service members seeking a career in residential repair, field estimation, and independent subcontracting. All candidates, regardless of prior military trade experience, will begin at Tier I to ensure alignment with our specific safety and operational standards. Advancement is strictly performance-based, allowing rapid acceleration upon demonstrating mastery.

What the work involves

Tier I: Apprentice Technician (Foundation & Safety Focus)Target Profile: All incoming candidates. Training Focus: Job-site safety protocols, tool and material familiarization, and worksite staging. Responsibilities:-Shadow lead technicians on daily residential repair routes.-Assist in vehicle inventory management, material loading/unloading.-Perform basic preventative maintenance and introductory repairs under direct, constant supervision.-Learn standard operating procedures (SOPs) for client-facing communication. Tier II: Journeyman Technician (Application & Estimation Focus)Target Profile: Candidates demonstrating mastery of Tier I protocols. Training Focus: Intermediate diagnostics, hands-on repair execution, and field quoting. Responsibilities:-Execute intermediate residential repairs under indirect supervision.-Conduct initial site assessments and draft accurate time/material estimates via mobile quoting software.-Manage personal daily routing efficiency through the CRM app.-Troubleshoot on-site variables and independently source materials. Tier III: Master Technician & Field Leader (Mastery & Subcontractor Focus)Target Profile: Candidates demonstrating mastery of Tier II competencies. Training Focus: Independent execution, quality control, field leadership, and civilian subcontractor transition. Responsibilities:-Operate as an independent, fully unsupervised field technician executing complex work orders.-Provide mentorship and shadowing opportunities for Tier I apprentices.-Handle final QA/QC on completed job sites.-Receive training on civilian subcontractor requirements, including licensing, insurance, and establishing an LLC.

Locations

Winfield, IL

Where this provider operates

IllinoisWinfield

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Home Fixers. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.