Henry Schein Inc.

Dental Equipment Service Technician - Dental Equipment Service Technician

Detailed listing

Delivery

In person source value: In-Person

Length

About 13 to 17 weeks source value: 91 - 120 days

Type

Dental Equipment Service Technician

Branches

Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Target MOCs

68A, 001312, 17-3024.00, 4A2X1, 49-9062.00, 70B, 670A, 6541, 68W, 8405, 8404

Career field

Healthcare Support, Installation, Maintenance, and Repair

Defense Industrial Base

Yes

Summary

This position is responsible for providing installation service of equipment in the practitioner’s office under the direction of a Lead Technician or Project Coordinator. Work closely with experienced technicians and supervisor to develop and improve customer service skills, use provided support tools, learn effective troubleshooting techniques, and increase product knowledge. Drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Eligibility

Equipment technicians do very well transitioning from current military roles to this position. We do not require any previous experience.

What the work involves

KEY RESPONSIBILITIES: Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis. Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator. Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. Maintains and manages proper levels of inventory in van. Produces timely and detailed service reports. Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed. Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing. Submits all job related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. Complies with all terms of the Fleet Management Policy including maintenance and accident management policies. Participates in special projects and performs other duties as required.

Locations

• San Diego, CA

Dental Equipment Service Technician - Internship

Detailed listing

Delivery

In person source value: In-Person

Length

About 13 to 17 weeks source value: 91 - 120 days

Type

Internship

Branches

Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Target MOCs

68A, 001312, 17-3024.00, 4A2X1, 49-9062.00, 70B, 670A, 6541, 68W, 8405, 8404

Defense Industrial Base

Yes

Eligibility

Equipment technicians do very well transitioning from current military roles to this position. We do not require any previous experience.

What the work involves

KEY RESPONSIBILITIES: Provides repair services to customers in a courteous and professional manner. May also provide basic installation services to customers on an as needed basis. Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator. Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. Maintains and manages proper levels of inventory in van. Produces timely and detailed service reports. Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed. Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing. Submits all job related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. Complies with all terms of the Fleet Management Policy including maintenance and accident management policies. Participates in special projects and performs other duties as required.

Locations

• San Diego, CA

Dental Equipment Service Technician - Job Training Program

Detailed listing

Delivery

In person source value: In-Person

Length

About 13 to 17 weeks source value: 91 - 120 days

Type

Job Training Program

Branches

Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Target MOCs

68A, 001312, 17-3024.00, 4A2X1, 49-9062.00, 70B, 670A, 6541, 68W, 8405, 8404

Career field

Healthcare Support, Installation, Maintenance, and Repair

Defense Industrial Base

Yes

Summary

This position is responsible for providing Installation service of equipment in the practitioner’s office under the direction of a Lead Technician or Project Coordinator. Work closely with experienced technicians and supervisor to develop and improve customer service skills, use provided support tools, learn effective troubleshooting techniques, and increase product knowledge. Drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Eligibility

We will accept all MOCs and there is no requirement for a specific MOC to apply.

What the work involves

KEY RESPONSIBILITIES: Provides repair and installation services to our customers in a courteous and professional manner. Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services. Work independently to complete all on site installation, repair maintenance and test tasks. Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions. Comprehends customer requirements and make appropriate recommendations to optimize the customer experience. Maintains and manages proper levels of inventory in van. Produces timely and detailed service reports. Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training. Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed. Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments. Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing. Submits all job related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork. Complies with all terms of the Fleet Management Policy including maintenance and accident management policies. Participates in special projects and performs other duties as required.

Locations

• Austin and Pflugerville, TX
• Charlottesville, VA

Dental Handpiece Repair Technician

Detailed listing

Delivery

In person source value: In-Person

Length

Duration not stated The DoD listing does not state a length for this program. Ask the organization directly.

Branches

Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Target MOCs

68A, 001312, 17-3024.00, 4A2X1, 49-9062.00, 70B, 670A, 6541, 68W, 8405, 8404

Career field

Healthcare Practitioners and Technical, Installation, Maintenance, and Repair

Summary

The Handpiece and Small Equipment Technician I is responsible for performing basic service, repair, and support on a limited portfolio of medical/dental handpiece and/or small equipment. This may include but is not limited to: high-speed handpieces, basic attachments and/or heads, basic sterilizers, ultrasonic cleaners & scalers, and various small equipment as assigned by Supervisor. Additionally, performs other task assigned by lead or management.

What the work involves

Job DescriptionKEY RESPONSIBILITIES: Performing basic service and repairs on a limited portfolio of handpieces and/or small equipment as assigned by Supervisor Performs diagnosis and failure analysis using appropriate test equipment and tooling. Documents device evaluation, service recommendations, parts required and preventative maintenance feedback on service work orders. Repairs and performs quality testing of products to established specifications as required. May provide technical support on a limited portfolio of products as required Performs other tasks as assigned by lead or management.​SPECIFIC KNOWLEDGE & SKILLS: Ability to read, understand and perform standard procedures and work instructions. Ability to write routine reports and correspondence. Basic electrical / mechanical skills desired. Basic math and logic skills required. Basic computer skills and software use desired. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.GENERAL SKILLS & COMPETENCIES: Willingness to learn repair of more advanced products. Ability to work successfully in a team environment. Ability to work without direct supervision. Upholds company policies and standards.MINIMUM WORK EXPERIENCE: 0- 6 months professional work experience with proficiency in relevant mechanical trades preferred.PREFERRED EDUCATION: High School Diploma or equivalent TRAVEL / PHYSICAL DEMANDS: Travel – typically not required. Position typically works in a manufacturing environment on site where environmental conditions are stable. May be exposed to higher levels of noise typical in a manufacturing environment. While performing the duties of this job, the employee routinely is required to sit or stand for extended periods of time; use hands to finger, and operate manual and non-manual machinery; stoop, kneel, crouch, twist, reach, stretch and lift up to 20 pounds. Position requires that the employee use eye protection using certain equipment/machinery.

Locations

• Overland Park, GA

Dental Handpiece Repair Technician - Dental Handpiece Repair Technician

Detailed listing

Delivery

In person source value: In-Person

Length

Duration not stated The DoD listing does not state a length for this program. Ask the organization directly.

Type

Dental Handpiece Repair Technician

Branches

Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Target MOCs

68A, 001312, 17-3024.00, 4A2X1, 49-9062.00, 70B, 670A, 6541, 68W, 8405, 8404

Career field

Healthcare Practitioners and Technical, Installation, Maintenance, and Repair

Eligibility

Handpiece Repair Technicians do very well transitioning from current military roles to this position. We do not require any previous experience.

What the work involves

Job DescriptionKEY RESPONSIBILITIES: Performing basic service and repairs on a limited portfolio of handpieces and/or small equipment as assigned by Supervisor Performs diagnosis and failure analysis using appropriate test equipment and tooling. Documents device evaluation, service recommendations, parts required and preventative maintenance feedback on service work orders. Repairs and performs quality testing of products to established specifications as required. May provide technical support on a limited portfolio of products as required Performs other tasks as assigned by lead or management.​SPECIFIC KNOWLEDGE & SKILLS: Ability to read, understand and perform standard procedures and work instructions. Ability to write routine reports and correspondence. Basic electrical / mechanical skills desired. Basic math and logic skills required. Basic computer skills and software use desired. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.GENERAL SKILLS & COMPETENCIES: Willingness to learn repair of more advanced products. Ability to work successfully in a team environment. Ability to work without direct supervision. Upholds company policies and standards.MINIMUM WORK EXPERIENCE: 0- 6 months professional work experience with proficiency in relevant mechanical trades preferred.PREFERRED EDUCATION: High School Diploma or equivalent TRAVEL / PHYSICAL DEMANDS: Travel – typically not required. Position typically works in a manufacturing environment on site where environmental conditions are stable. May be exposed to higher levels of noise typical in a manufacturing environment. While performing the duties of this job, the employee routinely is required to sit or stand for extended periods of time; use hands to finger, and operate manual and non-manual machinery; stoop, kneel, crouch, twist, reach, stretch and lift up to 20 pounds. Position requires that the employee use eye protection using certain equipment/machinery.

Locations

• Overland Park, KS