Hack the Box Inc.
MOU active through May 2027Defense Industrial BasePartial listingChecked
Hack the Box Inc. is on the Department of Defense SkillBridge authorized organization list. The DoD directory publishes 1 program for this organization across 1 location.
In person
MOU status: DoD MOU current through May 8, 2027.
What these labels mean
- MOU active
- An MOU is the agreement between an employer and the SkillBridge program. When it expires, the employer has to renew it before it can take new service members.
- MOU expires soon
- The agreement ends within 90 days. That is not a reason to rule a program out. It is a reason to ask the employer where the renewal stands.
- MOU expired
- The date on the government listing has passed. We still show the program, because hiding it would shrink this directory in a way we could not explain. Confirm status with the employer before you apply.
- MOU date not stated
- The government listing carries no expiration date for this organization.
- Detailed listing
- The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
- Partial listing
- Some of those fields are filled in and some are blank.
- Sparse listing
- Very little of the record is filled in. That is common, and it is not a judgment about the program or the employer. It does mean you will have to ask them more questions directly.
Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.
HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.
At a glance
- Programs
- 1
- Locations
- 1
- States served
- 1
- Delivery
- In person (1)
- Program length
- 12 to 20 weeks (1)
- Program type
- Job Training Program (1)
- Branches accepted
- Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.
Reviews
No verified reviews yet -- done a SkillBridge here? Tell the next troop what it was like.
Reviews open soon
Programs
Solutions Engineering Internship - Job Training Program
Partial listing
- Delivery
- In person source value: In-Person
- Length
- About 13 to 17 weeks source value: 91 - 120 days
- Type
- Job Training Program
- Branches
- Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
- Defense Industrial Base
- Yes
Summary
The four month programme begins with an intensive orientation of the organization. This is followed by four months of activities and training linked to HTB’s Solution Engineer competency model, which we deem is necessary for effective performance in the role. These areas of competence are: Entrepreneurship and Strategy: employing customer orientated innovative approaches to achieving desired outcomes, being commercially aware and sensitive to Hack The Box priorities. Emotional Intelligence: awareness, control and expression of emotions required to handle a diverse range of customer relationships and situations. People and Teamwork: managing and building relationships both internally and externally. Finally, a big part of our training program is a hands-on approach. Only by practicing one develops the required skills to perform a job. As time goes by and the trainee/intern becomes more familiarized with the company processes and products, the more exposure they will be getting to hands-on activities and responsibilities of the role (participation in onboarding call, response to customer inquiries, etc.).Through the employment program, the participants will be bale to cover material related to Hack The Box’s certifications, and acquire the one that best fits their interests at the end by taking the exam.
What the work involves
A Solution Engineer at Hack The Box (HTB) partners with our Account Executives and technical teams to match Hack The Box’s technology with prospective customers’ cybersecurity training goals. A Solution Engineer will be the voice of the customer inside HTB, interacting with the product, content, community, customer support and innovation teams regularly. In this SkillBridge role, the individual will be responsible for assisting existing Solution Engineers (SE) in mapping content, deliveries, and gaining a deep understanding of Hack The Box and Client Business practices to arm SEs with viable solutions during customer consultations. Diving into and learning more about our Enterprise and CTF offerings will be a daily task. Responsibilities: Establish a trusted advisor relationship to help drive the continued value of our products and services Member will help drive revenue growth through tasks assigned by SEs Maintain and grow technical prowess to match customer technical needs Understand all of HTB’s content catalog to offer the right solution at the right time Map content to customer requirements. Add those mappings as playlists into customer environments Deliver environments to customers after sale completion. Ensures proper delivery and hand off Recommend usage adoption plans and strategies Make progress towards HTB Certificate of choice. Work with the customer support team to ensure that technical issues for enterprise customers are dealt with promptly and that the customer is satisfied. Explore cross and upsell opportunities and aid Customer Success team with renewal opportunities Respond to customer queries in a timely and accurate way Develop low touch automation strategies to keep segments of our customer base engaged Interface with the customer support teams and follow up with customers to ensure technical product issues are resolved and the customer is satisfied Requirements: Ideally, familiarity with HTB platform/products (Community platform user account)Familiarity with the cybersecurity industry (pen-testing, cybersecurity consulting/training)Excellent communication skills and focus on customer experience Drive complex issues through analysis and resolution Excellent customer, partner and market orientation in software and subscription services Experience working with multiple levels of customer stakeholders – technical admins, c-level executives, legal, and compliance teams Previous experience with customer support, consulting, sales engineering or customer success roles in the cybersecurity/tech industry
Locations
- FL
Where this provider operates
Keep looking
Where this comes from
Source is the Department of Defense SkillBridge directory, filtered to Hack the Box Inc.. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.
Last checked , which is older than our normal weekly refresh.
Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.