Hybrid

MOU status: DoD MOU current through March 21, 2027.

What these labels mean

MOU active: An MOU is the agreement between an employer and the SkillBridge program. When it expires, the employer has to renew it before it can take new service members.
MOU expires soon: The agreement ends within 90 days. That is not a reason to rule a program out. It is a reason to ask the employer where the renewal stands.
MOU expired: The date on the government listing has passed. We still show the program, because hiding it would shrink this directory in a way we could not explain. Confirm status with the employer before you apply.
MOU date not stated: The government listing carries no expiration date for this organization.
Detailed listing: The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
Partial listing: Some of those fields are filled in and some are blank.
Sparse listing: Very little of the record is filled in. That is common, and it is not a judgment about the program or the employer. It does mean you will have to ask them more questions directly.

Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.

HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.

At a glance

Programs: 2
Locations: 2
States served: 1

Delivery: Hybrid (2)
Program length: 20 weeks or more (2)
Program type: Mortgage - Retail Sales Intern (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

Reviews

No verified reviews yet -- done a SkillBridge here? Tell the next troop what it was like.

Reviews open soon

Programs

Mortgage - Retail Sales Intern

Detailed listing

Delivery: Hybrid source value: Hybrid (In-Person and Online)
Length: About 22 to 26 weeks source value: 151 - 180 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: N/A
Career field: Business and Financial Operations, Sales and Related

Summary

The Retail Sales Intern plays a pivotal role in supporting the organization's retail branch production functions. This position is designed to provide a comprehensive work-based immersive learning experience, primarily assisting Loan Officers with business generation, marketing, business development, relationship management, office administration, while also developing critical professional development soft skills essential for the early career talent. Tasks may include making calls on behalf of the originator, collaborating with internal and external partners, creating marketing collateral, database management, and professional in-person engagement leading to increased originator visibility.

What the work involves

Jobs Description: Marketing: • Create content for Loan Officer Marketing, including, but not limited to social media posts, email newsletters, and new hire/accomplishments celebrations on various platforms. • Collaborate on projects with graphic designers and compliance department, as needed. • Create marketing materials and copy for social media accounts designed to general lead and loan production; collaborate with corporate compliance to get all information approved prior to distribution. • Manage Loan Officer’s marketing calendar. • Provide administrative support on marketing systems for Loan Officers. • Assist with the coordination of branch and Loan Officer events, including industry trade shows, sales rallies, and educational events as needed. • Oversees coordination of branch events which includes managing event vendors, creating and distributing deliverables and obtaining compliance approval. • Prepare and send thank you cards to referral sources and new clients. Business Development: • Memorize call scripts to ease conversations. • Cold call targeted leads made up of potential real estate agents, referral partners, past clients and/or recruits with the goal of setting appointments. • Manage client and referral partner databased in Salesforce; provide metrics related to reported data. • Schedule client and/or partner meetings and confirm appointments. • Assist originator in appointment setting with prospective and new applications. • Answer incoming calls and provide basic customer service. Office Administration: • Set and confirm appointments for the originator and manage calendar. • Perform other duties and provided administrative support as needed. • Assist with special projects as needed. • Perform other duties as assigned. Professional Development: • Attend company-sponsored training to better understand Guild’s business model and expand mortgage knowledge. • Present ideas and findings to a varied audience including staff and senior leadership. • Attend professional development training to further develop career readiness skills. • Attend enrichment events to engage with intern cohort. • Engage in routine mentorship meetings with assigned program mentor. • Receive robust feedback on performance from a varied audience of staff and senior leadership. • Enhance professional selling and professional branding techniques. QUALIFICATIONS: • Must be an active-duty military service member and approved to participate in the DOD SkillBridge program. • Ability to manage multiple priorities, strong detail orientation and highly organized. • Works with a strong sense of urgency and responsiveness. • Passionate about delivering excellence in customer service. • Demonstrated patience and professionalism when interacting with both internal and external customers. • Proficiency with data entry, PDF software programs, Microsoft Word, Excel, and PowerPoint required. • Ethical, with a commitment to company values. • Excellent written and verbal communication skills and ability to work in a team environment. • Demonstrated ability to prioritize, multi-task, meet deadlines. • Ability to network and interact with others and build internal relationships. • Proven success working in fast-paced, high-volume environments. • Precise attention detail • Excellent organizational skills and follow through. • Ability to handle competing priorities effectively and within established timeframes. • High level of integrity and trust; must be a team player with a selfless attitude.

Locations

Mortgage - Retail Sales Intern - Mortgage - Retail Sales Intern

Detailed listing

Delivery: Hybrid source value: Hybrid (In-Person and Online)
Length: About 22 to 26 weeks source value: 151 - 180 days
Type: Mortgage - Retail Sales Intern
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Target MOCs: N/A
Career field: Business and Financial Operations, Sales and Related

Summary

The Transaction Coordinator plays an important role in the organization by performing, under direct supervision, a number of activities related to assisting originators build complete loan files for submission. This role may perform Lead to Contract and/or Contract to Close duties.

What the work involves

ESSENTIAL FUNCTIONSLead to Contract duties: • Assist originator in appointment setting with prospective and new applicants. • Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from lead to appointment. • Provide administrative support managing various client databases (lead tracker, My Circle, Zillow, etc.). Send new clients online pre-qualification link on behalf of originator. • Pull and prep web applications and other administrative based duties, including updating credit reports and AUS findings, for licensed teammates. • Set and confirm appointments for the originator and manage calendar. • Prepare and send thank you cards to referral sources and new clients. • Act as a point of contact for the customer and referral source, keeping them informed throughout the process, subject to the limitations as set forth in Guild’s SAFE Act and Consumer Privacy/Safeguarding in Information policies. • Run credit on loans assigned to an originator. • Request status updates from pre-approved clients and referral sources (weekly TBD calls). • Contact expired, pre-approved clients to gather necessary documentation for licensed teammates to update pre-approval documentation and/or letters. • Provide marketing support by coordinating, creating, obtaining compliance approval, tracking, and distributing advertising materials as needed. • Manage monthly compliance-approved email marketing to realtors. Contract to Close duties: • Monitor key dates related to loan transactions and respond accordingly. • Send loan forms, disclosures agreements, and other supporting documentation to customers for completion and signature; manage the collection of completed documents accordingly. • Manage assigned originator's database; tracking active loan(s) and entering data as needed. • Maintain customer contact to ensure follow-up of loan application and answer basic customer inquiries, providing quality customer service, subject to Guild’s SAFE Act policy.). • Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing. • Order out 4506T, SSA, Credit Supplements, Account Check and Work Number as needed. • Prepare and submit loan applications to processing, helping to resolve any subsequent file issues and escalating processor conditions as required assisting processor in clearing any conditions placed on loan(s). • Provide any necessary administrative assistance through production and underwriting process. • Provide status updates to referral sources on active loans, subject to Guild’s policies on Consumer Privacy and Safeguarding of Information. Additional common duties: • Subject to the limitations set forth in Guild’s SAFE Act policy, collect supporting documentation from customer, gathering necessary documentation for pre-approval. • Maintain referral source relationships through quick response time and excellent custom service.##Keep up to date with company approved programs and software systems; implement and execute new systems for team and clients. • Answer customer inquiries related to active loan, and/or loan application status. • May provide clerical and administrative support on an as needed basis. • Per law and/or company practice, this role is prohibited from submitting documents to underwriting; assisting borrowers with the completion of their application or explanation of documents, loan programs, or qualification criteria and quoting rates. • Per company policy and investor guidelines: this role is prohibited from ordering written (non-third party) employment, income, deposit, mortgage or rental verifications under any circumstances. This also includes: • Acting as a primary point of contact for the customer and keeping the customer informed throughout the process. • Assisting Originator with obtaining an accurate and thorough 1003. • Analyzing customer’s credit and financial scenario and determining appropriate loan product(s). • Pricing loan in accordance with Guild’s policies and communicating fees to operations team. • Quoting rates and making commitments regarding locking to customer. • Discussing product features with customer.

Locations

All States, VA

Where this provider operates

VirginiaAll States

Keep looking

Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Guild Mortgage Company LLC. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.