GovCIO
MOU active through Jun 2028Defense Industrial BaseDetailed listingChecked
GovCIO is on the Department of Defense SkillBridge authorized organization list. The DoD directory publishes 1 program for this organization across 1 location.
In person
MOU status: DoD MOU current through June 9, 2028.
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- Detailed listing
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At a glance
- Programs
- 1
- Locations
- 1
- States served
- 1
- Delivery
- In person (1)
- Program length
- 12 to 20 weeks (1)
- Branches accepted
- Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.
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Programs
Maverick 2
Detailed listing
- Delivery
- In person source value: In-Person
- Length
- About 13 to 17 weeks source value: 91 - 120 days
- Branches
- Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
- Career field
- Computer and Mathematical
- Defense Industrial Base
- Yes
Summary
We are seeking a Field Service Representative to integrate deployable communications capabilities on behalf of Air Combat Command (ACC) A2 to provide warfighters with deployable Air Force Sensitive Compartmented Information (AFSCI) capabilities worldwide. GovCIO manages the hardware and software configurations; develops and provides training; and provides field service support on behalf of ACC. As the Subject Matter Expert (SME) FSR you are the primary liaison between the customer and company. You are responsible for the overall function of the deployable communications system for the customer from delivery to deployment. You are the SME in system assembly, installation, and system configuration in accordance with site assessments and schematics. You are the SME in ensuring complete system programming and optimization as part of the installation process and perform routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components, when necessary. You provide on-site end-user training on system operation, maintenance, and limited troubleshooting. Operate efficiently to conclude all on-site installation, repair, maintenance, and test activities. • Assembles, installs and configures systems and equipment in accordance with site assessments and schematics • Completes system programming and optimization as part of the installation process • Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components, when necessary • Provides on-site end-user training on system operation, maintenance and limited troubleshooting • Operate efficiently to conclude all on site installation, repair, maintenance and test activities • Perform troubleshooting and strive to resolve issues • Produce frequent and analytical service reports • Team up with colleagues and pass on important information • Discern customer needs and offer advice or recommendations • Formulate relationships of trust with customers • Troubleshoot and diagnose malfunctions to eliminate problems in minimum time • Maintain effective customer communications and relations • May provide onsite training of customer support personnel • Familiar with SATCOM terminals and Networking equipment • Excellent interpersonal and organizational skills • Ability to work in a team environment and collaborate • Ability to work with the customer on a daily basis to train with the system, deploy the system and troubleshoot the system. • Able to operate independently, self-starter
What the work involves
Mandatory Qualifications • Active TS/SCI Eligibility • 6+ years’ experience o 2-4 years SATCOM experienceo 2-4 years Networking experience • Have experience working with COMSEC items/materials (i.e. Type 1 encryptors, SKLs, KGs, etc.) • DoD 8140.01 IAT Level II (Sec+CE, SSCP, CND, CCNA Security, etc.) Desired Qualifications • Experience with DoD deployed communications • Experience with DoD NIPR, SIPR, and JWICS Networks • Experience with DISA SAR and GAR processes
Locations
- San Antonio, TX
Where this provider operates
- TexasSan Antonio
Keep looking
Where this comes from
Source is the Department of Defense SkillBridge directory, filtered to GovCIO. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.
Last checked , which is older than our normal weekly refresh.
Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.