Hybrid

MOU status: DoD MOU current through March 11, 2028.

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At a glance

Programs: 1
Locations: 1
States served: 1

Delivery: Hybrid (1)
Program length: 20 weeks or more (1)
Program type: Internship (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Information Technology (IT) Technician - Internship

Partial listing

Delivery: Hybrid source value: Hybrid (In-Person and Online)
Length: About 22 to 26 weeks source value: 151 - 180 days
Type: Internship
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Defense Industrial Base: Yes

Summary

This SkillBridge opportunity is designed for transitioning service members interested in building a career in IT support. Participants will gain hands-on experience in a real-world technical support environment while learning the fundamentals of Tier 1 help desk operations, client communication, troubleshooting, documentation, and escalation practices. As a fast-growing, family-owned company, we offer a tight-knit and supportive culture where participants receive direct coaching from senior technicians, managers, and company leadership. This program is ideal for someone who is customer-focused, eager to learn, and interested in developing practical technical skills that can lead to future opportunities in IT support, systems administration, field services, or managed services. During the program, participants will learn how to: Respond to client support requests through phone, email, and ticketing systems Troubleshoot common Tier 1 issues such as password resets, software installs, workstation issues, printer problems, and basic connectivity concerns Set up and configure workstations, printers, and peripheral devices Triage incoming support tickets and determine when escalation is needed Document issue details, actions taken, and resolutions clearly and accurately Communicate professionally and consistently with clients throughout the support process Follow standard operating procedures and contribute to improving internal documentation Participants will be supported through mentorship, hands-on practice, and exposure to a variety of technical situations across the business. Our goal is to help service members translate their discipline, problem-solving ability, and commitment to service into a strong foundation for a civilian IT career.

What the work involves

This is an entry-level position that provides Tier 1 technical support to clients, offering a hands-on opportunity to build foundational IT skills while delivering exceptional customer service. You’ll work closely with senior team members to troubleshoot and resolve common technical issues, set up new systems, and ensure every client interaction reflects our commitment to excellence.

Locations

Omaha, NE

Where this provider operates

NebraskaOmaha

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Consolidated Consulting, Inc dba PrecisionIT. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.