In person

MOU status: DoD MOU current through April 12, 2028.

What these labels mean

MOU active: An MOU is the agreement between an employer and the SkillBridge program. When it expires, the employer has to renew it before it can take new service members.
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Detailed listing: The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
Partial listing: Some of those fields are filled in and some are blank.
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Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.

HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.

At a glance

Programs: 1
Locations: 1
States served: 1

Delivery: In person (1)
Program length: 12 to 20 weeks (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

IT Intern SkillBridge Training Program

Detailed listing

Delivery: In person source value: In-Person
Length: About 13 to 17 weeks source value: 91 - 120 days
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Computer and Mathematical

Summary

This program prepares transitioning service members for civilian IT support roles by providing structured, progressive training in Tier 1–2 help desk operations, cloud technologies, and CMMC‑aligned security practices. The curriculum builds practical troubleshooting skills, documentation habits, and hands‑on experience with modern enterprise systems. The goal is to equip participants with the competencies required for entry‑level IT support positions in both commercial and government‑regulated environments.

What the work involves

Help Desk & User Support Provide Tier 1–2 troubleshooting for hardware, software, and network issues Manage user onboarding, account creation, permissions, and password resets Monitor and triage help desk tickets, escalating to senior staff when necessary Support both on‑site and remote employees across multiple locations Document issues, resolutions, and updates to the IT knowledge base Cloud Migration & System Modernization Assist with rollout, configuration, and support of cloud‑based applications Help users adopt new cloud tools and workflows Perform system testing, device readiness checks, and software updates Maintain documentation as systems transition to cloud platforms Compliance & Security Support Maintain accurate hardware, software, and user account inventories Verify system configurations and security settings under established procedures Collect and organize evidence for CMMC audits Update IT procedures, access control records, and compliance documentation System Maintenance & Operational Efficiency Perform routine system checks, patching assistance, and device configuration Maintain asset records and support lifecycle management Improve IT workflows through updated documentation, templates, and SOPs Contribute to basic automation or scripting for repetitive tasks (optional but valued)

Locations

Albany, NY

Where this provider operates

New YorkAlbany

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Carver Companies Payroll II, LLC. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.