In person

MOU status: DoD MOU current through April 6, 2028.

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At a glance

Programs: 1
Locations: 1
States served: 1

Delivery: In person (1)
Program length: 12 to 20 weeks (1)
Program type: On-the-Job Training (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Boston Dynamics - IT Service Operations Technician - On-the-Job Training

Detailed listing

Delivery: In person source value: In-Person
Length: About 17 to 21 weeks source value: 121 - 150 days
Type: On-the-Job Training
Branches: Air Force, Army, Marine Corps, Coast Guard, Navy, Space Force
Defense Industrial Base: Yes

Summary

The IT Service Operations team provides world-class technical assistance and support for Boston Dynamics employees. As an IT Service Operations Technician, you'll play a crucial role in ensuring our technology runs smoothly, empowering your colleagues to do their best work. While your primary focus will be providing exceptional technical support, you'll also have exciting opportunities to get involved in projects that shape our future IT landscape. This role is onsite, supporting multiple physical locations, with limited flexibility in scheduling.

Eligibility

2+ years of proven experience in a technical support or service desk role, demonstrating increasing responsibility.- Exceptional communication skills, both written and verbal, with the ability to explain technical concepts clearly to a variety of audiences. (A positive attitude and a good sense of humor will go a long way in our collaborative environment!)- Demonstrated ability to diagnose and resolve a wide range of hardware, software, and network issues independently, knowing when to escalate complex problems and possessing a proactive approach to problem-solving.- Highly motivated and organized with a strong work ethic, capable of managing individual tasks effectively while also contributing collaboratively within a team.- Solid understanding of and experience supporting Windows desktop and server environments, macOS, and familiarity with Linux operating systems.- Experience with Google Workspace administration and a working knowledge of Active Directory (or Entra ID) for user and group management.- Fundamental understanding of core networking concepts and protocols such as DNS, DHCP, CIFS/SMB, and NFS for effective troubleshooting.- This is a full-time position with a standard weekday schedule in our GA RMAC location.- May be required to lift up to 50lbs.- Valid driver’s license.

What the work involves

Serve as the primary point of contact for our users, expertly resolving IT issues and requests via multiple channels, ensuring adherence to our service level agreements (SLAs).Efficiently deploy and configure hardware, software, and peripherals for our end users, meticulously maintaining the accuracy of our asset management system. Proactively apply system patches and efficiently troubleshoot and resolve hardware and software malfunctions to minimize disruption. Oversee IT inventory, ensuring adequate stock levels and maintaining a well-organized and efficient workspace. Utilize and contribute to our comprehensive internal and end-user facing documentation for hardware, software, and operating system installations. Provide timely account management support, including password resets and access issue resolution. Collaborate with a variety of internal teams, such as Purchasing, Infrastructure, Information Security, on tasks and projects. Take ownership of and drive independent projects focused on implementing new operational technologies and enhancing existing IT processes, contributing directly to our efficiency and innovation. Perform other duties as assigned.

Locations

Savannah, GA

Where this provider operates

GeorgiaSavannah

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Boston Dynamics. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.