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MOU status: DoD MOU current through December 28, 2027.

What these labels mean

MOU active: An MOU is the agreement between an employer and the SkillBridge program. When it expires, the employer has to renew it before it can take new service members.
MOU expires soon: The agreement ends within 90 days. That is not a reason to rule a program out. It is a reason to ask the employer where the renewal stands.
MOU expired: The date on the government listing has passed. We still show the program, because hiding it would shrink this directory in a way we could not explain. Confirm status with the employer before you apply.
MOU date not stated: The government listing carries no expiration date for this organization.
Detailed listing: The employer filled in most of its record: length, delivery method, eligibility, and a description of the work.
Partial listing: Some of those fields are filled in and some are blank.
Sparse listing: Very little of the record is filled in. That is common, and it is not a judgment about the program or the employer. It does mean you will have to ask them more questions directly.

Dates come from the government SkillBridge export. We do not screen, rank, or endorse organizations, and we take nothing from them.

HiredTroops is not affiliated with, endorsed by, or sponsored by the U.S. Department of Defense, the Department of War, or any branch of the U.S. Armed Forces. SkillBridge is a U.S. government program. Program data on this site comes from the public SkillBridge directory and from employers, and is provided for informational purposes. Confirm all details with the employer and your command.

At a glance

Programs: 1
Locations: 1
States served: 0

Delivery: Online (1)
Program length: Under 4 weeks (1)
Program type: Client Success Specialist/VoIP Tech Support (1)
Branches accepted: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force

Counts are computed from the DoD program listings below -- a provider with several programs can appear more than once in each count.

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Programs

Client Success Specialist/Tech Support - Client Success Specialist/VoIP Tech Support

Detailed listing

Delivery: Online
Length: About 1 to 4 weeks source value: 1 - 30 days
Type: Client Success Specialist/VoIP Tech Support
Branches: Air Force, Army, Coast Guard, Marine Corps, Navy, Space Force
Career field: Business and Financial Operations
Defense Industrial Base: Yes

Summary

Client Success Specialists are responsible for nurturing the client relationship in every interaction. Client Success Specialists are the first point of contact when a client reaches out via telephone or our ticketing system for technical support, onboarding assistance, or more general questions regarding our platform. While other companies may consider this a technical support or customer support role, the success of our clients in growing their own companies with our platform is always front of mind in everything we do. If our clients succeed, we will succeed.

What the work involves

Cultivate strong client relationships. Identify ways Atheral can further expand the value we provide to our clients. Assist engineering with client-facing support materials, including updating or adding articles to the Atheral Client Success Center. To answer incoming telephone calls from clients in three rings or less. To respond to tickets promptly based on our service level agreement. To be timely. To be an active part of the Atheral team and contribute positively to the team culture. Additional duties and responsibilities may be assigned as needed.

Locations

Virtual

Where this provider operates

Remote

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Where this comes from

Source is the Department of Defense SkillBridge directory, filtered to Atheral LLC. HiredTroops republishes it and adds the plain-language notes. We do not screen, rank, or endorse organizations, and we take nothing from them.

Last checked August 23, 2026, which is older than our normal weekly refresh.

Confirm current program status with the organization and with your command before you commit. This directory is not affiliated with or endorsed by the Department of Defense.